❓ Frequently Asked Questions (FAQs)

Q: Why did my order arrive in separate packages?

A: Due to our large inventory and multiple warehouses, orders may arrive in separate packages at no extra cost.

Q: How long will it take to get my order?

  • US Orders: 2–4 weeks.
  • Outside Mainland US / International: Shipping may take longer.
  • Europe: Up to 30 days in some countries.

Q: I haven’t received my order after 45+ days. What should I do?

A: Please contact us at support@yourstore.com and we’ll assist you immediately.

Q: Can I cancel or change my order?

A: Yes, but only within 24 hours of placing the order. After this, cancellations or changes are no longer possible.

Q: Why hasn’t my tracking updated?

A: Tracking numbers are provided as soon as available. Updates may be delayed due to holidays, restocking, or carrier issues.