❓ Frequently Asked Questions (FAQs)
Q: Why did my order arrive in separate packages?
A: Due to our large inventory and multiple warehouses, orders may arrive in separate packages at no extra cost.
Q: How long will it take to get my order?
- US Orders: 2–4 weeks.
- Outside Mainland US / International: Shipping may take longer.
- Europe: Up to 30 days in some countries.
Q: I haven’t received my order after 45+ days. What should I do?
A: Please contact us at support@yourstore.com and we’ll assist you immediately.
Q: Can I cancel or change my order?
A: Yes, but only within 24 hours of placing the order. After this, cancellations or changes are no longer possible.
Q: Why hasn’t my tracking updated?
A: Tracking numbers are provided as soon as available. Updates may be delayed due to holidays, restocking, or carrier issues.